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Google Help: Tips for posting your question and making it stand out    

The discussion group is a great place to go to get help from your fellow Calendar enthusiasts and the Google Guide. If you have a technical question, you can help us help you by keeping these tips in mind as you post: 

 


1. Search first- Lots of common questions have already been answered in the help discussion group or the help center. You may be able to find what you need without ever waiting for help. 

 


2. Post in the most relevant group- Got a question about how to change settings in the Google Apps Control Panel? Visit the Google Apps Help Discussion at http://groups.google.com/group/apps-discuss. Similarly, questions about using other Google services may be best answered by the users and Google Guides in that product's specific Help Group. Of course, if you have a question about the Google Calendar service or how a Calendar feature works, sock it to us here! 



3. Sum up the issue- The subject line of your post is a great place to give a quick rundown of the issue. Titling your post "HELP ME GOOGLE ARRRGHHH!!" might be cathartic, but it won't really help people understand and answer your question. Instead, try something like "Email notifications not arriving," or "How do I embed my calendar." 



4. Dish out the details- When it comes to technical issues, the more we know about your issue, the more help we can offer. If possible, include the following information:

- The calendar name
- Any error messages you're receiving
- How another user or the Guide can reproduce an error
- Whether this issue occurs when using another browser or computer
- How long the issue has lasted 



5. Stay secure- While everyone loves a detailed question, don't include sensitive information such as passwords in your post, and remember that the Google Guide won't ask you to post this info.



6. Pay it forward!- Once you have an answer for your question, we'd love it if you'd stick around to help other folks. While the Google Guide is here to offer "guide"-ance, your peers appreciate your help developing this forum and working to improve the service and educate everyone about Google Calendar!

 

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