Welcome to the Google Calendar Help group!

This community is intended to be a comfortable and useful meeting place for English-speaking Google Calendar users to ask questions and share information with each other and participating Google employees ("Guides").  Anyone is welcome to sign up as a member and begin posting immediately (though, as you'll see below, we strongly encourage you to read through this FAQ document first).


How do I know which posters are Guides?
You'll spot little "G" badges next to the username of Guides here.  While you'll find lots of helpful and interesting posts within the Group, only the notes from these badged Guides should be considered as being "from Google."

What are the roles of Guides in this group?
We're regularly reading posts, spotting trends, internally noting issues of concern, and then sharing this important information with key colleagues around the world to help make Google Calendar better for everyone.  We may also post replies from time to time, but the bigger stars here are the wonderful non-Guide community members who offer thoughtful and friendly advice and commentary. 

But I am too busy to read through threads... I want instant and official answers from Google!
Then you'll appreciate Google Calendar Help Center (http://www.google.com/support/calendar -- bookmark, memorize, tattoo that URL!). At Google, we like to get instant answers to our questions and understand that you all want the same thing, that's why we've set up the Help Center so you don't have to waste time twiddling your thumbs and waiting for answers to your questions.

I have ideas and questions about Gmail!  Reader!  Blogger!  Sketchup!  YouTube!  And... and... and...
Got questions or feedback on a Google product other than Calendar?  You can peruse our product offerings by visiting http://www.google.com/options/. For assistance with any of these products, just visit that product's Help Center or perform a Google Groups search for discussion groups related to the product.

I love / hate / have feedback or questions about how Google Groups works.
Have suggestions about the user interface, questions about how to make a profile, and so on?  Though we're eager to help and also get your feedback, this Google Calendar Help Group is not the right place.  Instead, please check out these resources:

- Google Groups Help Center

- Google Groups Discussion Group
 

Before you post, please read these important tips and guidelines!

Search before you ask.

You'll find a bevy of smart and helpful regulars here, but -- as you can imagine -- their patience can wear thin when answering the exact same question 42 times a week.  So for their sanity and yours, please see if your question has already been addressed.

• Do a search of this group using the search box at the top of the page.
• Browse and/or search our Help Center.

Please include all relevant details in your post, including your site URL, any error messages you see, etc.
Also, make sure to use descriptive subject lines for your posts.  All of this will enable other group members to help you more quickly and it will also enable us to troubleshoot issues internally.

Be kind, helpful, and constructive.  Avoid making or responding to personal attacks!
This is a welcoming place for Google Calendar enthusiasts to share advice and expertise. Remember to be patient and courteous with all users seeking help, especially those who are just getting started.

And keep it clean and be polite, please!  If you disagree with a person or organization, note this respectfully.

• BAD: "I can't believe you could be so stupid!  What a dumb feature to request."
• GOOD:  "I think you're mistaken on this point.  This article in Google's Help Center suggests..."

Note that we do reserve the right to immediately and permanently ban abusive folks from the group without notice or regret.

Don't share personally identifying or private information in the group.
Remember, your posts can be read by users around the world. Posting personal information or anything you don't want to be read or archived isn't a good idea. No Google representative will ever ask for your mailing address, phone number, credit card number, account passwords, or other personal information in a group post!

Stay on topic and don't treat the group as a classified (advertising) venue!
For instance, if you want to suggest a feature that would make Google Calendar more useful to you, please post your comments in that subgroup, not in the Troubleshooting subgroup.  And please refrain from advertising your business (of any sort), shilling products, or otherwise spamming.  As with abusive posters, we have an itchy trigger finger in this context, and such posts are likely to get you quickly banned from the group.

And lastly...

Please read the Google Groups Terms of Service.

Thank you, and again, welcome to our Google Calendar Help community!

P.S. -- You're perhaps more likely to receive attention from Guides and other Group members if you sincerely note the secret phrase: "I have read the Group FAQs and checked out docs in the Help Center."